FAQ’s

/FAQ’s
FAQ’s2019-08-01T20:01:15+00:00
What is the youngest age to include in a headcount?2019-08-01T16:17:26+00:00

2 Years and older should be counted in head count so they will be able to bounce and be included in the pizza count.

What comes with the Fantastic and Incredible packages?2019-08-01T19:55:27+00:00

Fantastic Package allows you to bring your cake, goodie bags, and drop off decorations the week of no later then Friday by 8pm. Fantastic also comes with standard purple, orange, and green tablecloths, napkins, and plates.

Incredible package comes with themed plates, napkins, goodie bags, banner, cake, and balloons. All packages include pizza and drinks for the kids your RSVP for.

Do we need socks to bounce?2019-08-01T16:15:52+00:00

Yes Socks are always required to bounce.

Do you have socks available to purchase?2019-08-01T16:15:27+00:00

We don’t require special socks for purchase and will sometimes carry socks for sale for $2.00 but it’s not always a guarantee that we will have socks for purchase. Be sure to bring your child’s socks.

Do you allow chairs for parents in party room?2019-08-01T19:55:27+00:00

No, seating is for kids only and the amount of kids your rsvp for is the amount of chairs we will provide. Please let us know if you need a chair for an elderly, handicapped, disabled, or pregnant person, we will make an exception for those individuals.

Do I need to know exactly how many kids are coming upon booking a party?2019-08-01T16:14:16+00:00

No, a party planner will call you a few days prior to the party to go over final details, the number of people you rsvp for will be the head count you will be responsible to pay for the day of your party. This will include paying for no shows.

Are adults allowed on bouncers?2019-08-01T16:13:27+00:00

No, bouncing is for children ages 2-13 yrs. old due to safety and weight restrictions on the bouncers.

What is the oldest a child can be to bounce?2019-08-01T16:13:03+00:00

13 years old

Does Bounce About blow up my balloons?2019-08-01T16:12:29+00:00

No, we do not have helium tanks.

Is there an area for parents to observe laser tag games?2019-08-01T16:11:57+00:00

Yes, there is a 3rd level observation deck that the game marshall can walk you up once game has begun.

What is the age restrictions for laser tag?2019-08-01T16:11:35+00:00

Laser tag players must be at least 5 years old.  There is no max age for laser tag, adults love laser tag.

How many people can go into laser at once?2019-08-01T16:11:10+00:00

26 players at 1 time.

Am I allowed to bring any outside food to my party or when I come to play from the public? Ex. Chips, fruit trays, etc?2019-08-01T16:10:42+00:00

NO OUTSIDE FOOD ALLOWED, parties doing the fantastic package may bring their cake or cupcakes.

Are we allowed to open gifts at Bounce About?2019-08-01T16:10:09+00:00

No, gifts from your guest will be place in a bin and rolled to your car when party has finished to ensure no gifts or cards get lost or misplaced.

Can we pay cash for prizes at redemption?2019-08-01T16:09:46+00:00

No, redemption prizes can only be redeemed by using points you have earned playing redemption games. No money may be exchanged for prizes.

Are men allowed inside the family/women’s bathroom to change a baby?2019-08-01T19:55:27+00:00

Yes, the men’s bathroom does not have a changing table but the family bathroom which has stalls can be used by a male to change a babies diaper.

Do I need sneakers to play laser or are open-toe’d shoes allowed?2019-08-01T16:08:59+00:00

Yes, must have shoes to play laser tag, sneakers are best but open-toe’d shoes are ok as well. High heels are not recommended.

What kind of food do you guys serve?2019-08-01T16:08:34+00:00

The café has snacks and drinks such as chips, cookies, crackers, etc.

What type of beverages do you guys have?2019-08-01T16:08:14+00:00

We carry various flavors of bottled Gatorade and water for sale.

How early should I arrive for my party?2019-08-01T16:07:07+00:00

Party host may arrive 15 minutes before their party start time.

How long is my party?2019-08-01T16:06:32+00:00

Parties are 1 hour and 45 minutes. 1 hour of play and 45 minutes in your party room for pizza and cake.

Is the birthday child included in the final head count?2019-08-01T16:06:08+00:00

Yes, birthday child needs to be included in the final head count.

Is Toddler Time held all year round?2019-08-01T16:05:38+00:00

No, during school holidays and summer break we discontinue Toddler Time due to having to turn all bouncers on and arcade on for the general public.